Terms and Conditions

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Returns

• All items are dispatched from Godflex using a courier service with appropriate postal insurance. Please note that we are strictly a mail order company and do not offer local pick up as an option.

• Return postage is to be paid by the customer, and for the customers protection a trackable service must be used, We accept returns within 14 days of delivery of goods.

• We offer a complete refund for cost of parts if parts are returned within 30 days of the purchase date. Our contact email regarding a Return is support@godflex.co.uk

• Returned products should be in the same condition as they left us in, unfitted, undamaged or altered in their original packaging. We will not accept a return if the product is stained with grease or other contaminants as evidence of use by the customer.

•  Complaints relating to damage incurred during transport or bush defects will be considered only upon delivery of the goods in the presence of the courier. The condition for accepting this type of complaint is to email us as soon as possible. Note, small surface or corner air bubbles are not considered defects.

Other Terms & Conditions

• Colours of Polyurethane products may vary from images
• Orders made after 12 a.m. are counted as orders made next day 
• Our delivery times are aimed at 4-5 business days (2 day dispatch time)
• We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
• We reserve the option to cancel an order if any details are incorrect, if the price has been entered incorrectly on the Godflex website and we will contact you regarding the error in price to see if you wish the order to be cancelled or amend payment to the correct price.